dkok box Responsible Gaming
Entertainment should be enjoyable, not stressful. dkok box believes every player has the right to play safely and responsibly.
Age Limit and Policy
Self-Control Tools
dkok box gives every player the option to set their own gaming limits. Use the tools below to stay in control.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Increasing it requires a 72-hour wait.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, a warning will automatically appear and the session will end.
Self-Break (Cooling Off)
Put your account on a break for a set number of days. During this time you will not be able to log in or place bets. It cannot be changed until the break period ends.
Self-Exclusion
For a long-term break, choose self-exclusion from 6 months up to 5 years. If this is the right decision for you, contact us via live chat or email.
Activity History
View all your bets, wins and losses, and deposit history at any time. This helps you understand your own spending patterns.
Reality Check
A brief message appears on screen at set intervals to remind you how long you have been playing. This helps you stay aware.
Apply for Self-Exclusion
If you feel you need a break, fill in the form below. Our support team is available 24/7 to assist you.
Self-Exclusion Request
This request will go directly to our support team. You can also contact us via live chat for a faster response.
Warning Signs of a Problem
Gambling is a form of entertainment — but if it starts creating extra pressure in your life, certain signs may appear. Check the points below against your own situation.
Repeatedly playing to win back lost money
Increasing bets in hopes of recovering losses is a key sign of problem gambling.
Hiding your gambling from family and friends
Growing secrecy is a sign that control over gambling is slipping.
Spending money needed for daily necessities on betting
Using money for rent, groceries, or medical expenses on gambling indicates a serious problem.
Feeling restless or irritable when unable to play
If you experience physical or mental discomfort, you should seek advice from a specialist.
Unable to focus on work or studies
When thoughts of gambling constantly occupy your mind, daily tasks are disrupted.
Playing with borrowed or loaned money
Continuing to play despite financial difficulty indicates an immediate need for support.
If you notice any of the above signs in yourself, contact dkok box via 24/7 live chat or email — do not hesitate to seek help. Visit our About Us page to learn more about how to reach us.
Ways to Get Support
You do not have to face problems alone. Reach out to family, friends, or a professional counsellor — doing so takes courage.
dkok box Live Chat
Support is available 24/7 in Bengali and English. Speak directly with us about account limits, self-exclusion, or any other issue.
Email Support
Send us the details by email. Our team will respond as soon as possible and, if needed, put protective measures on your account.
Family and Close Ones
Talk openly with a family member or trusted friend. Support from people close to you is the greatest strength on the path to recovery.
Professional Counselling
Consult a mental health specialist or addiction counsellor. This service is available at both government and private level in Bangladesh.
dkok box Commitment
dkok box is not just an entertainment platform — we care about the wellbeing and safety of every user. Responsible gaming is at the centre of everything we do.
Under our Privacy Policy, your personal information and gaming history are kept fully secure. Information sent for self-exclusion or support is never shared with third parties.
If you have any questions, detailed answers on responsible gaming can be found in our FAQ section.
What We Ensure
- Registration is completely blocked for those under 21 — age verification is active.
- Deposit, session, and betting limit tools are available free of charge on all accounts.
- Accounts are deactivated as quickly as possible after a self-exclusion request is received.
- When unusual gaming patterns are detected, the support team proactively reaches out.
- 24/7 support in Bengali and English — so no player is left without help.
- SSL encryption and strict data protection policy are followed at all times.
Tips for Healthy Gaming
Set a budget beforehand
Decide how much you are willing to spend before you start playing, and do not go beyond that limit. Only bet what you can afford to lose without regret.
Take regular breaks
Instead of playing for long stretches, take breaks in between. Go for a short walk, drink some water, or turn your attention to something else.
Treat it as entertainment
Do not think of gambling as a way to earn money. Like any other form of entertainment, it is for occasional enjoyment — not regular reliance.
Do not play under stress
Avoid placing bets when you are angry, sad, or overly excited. Decisions made under the influence of emotion are often harmful.